Addressing & 9-1-1

In Lee County, persons in need of emergency help can dial “9-1-1″ on their phone to get help. It is very important that people that do have an emergency and that dial 9-1-1 know ahead of time some tips that can help the emergency responders (Police, Sheriff, Ambulance, Rescue, Fire, Volunteer Fire, Etc.) find their location:

1.) PLEASE POST YOUR HOUSE NUMBERS WHERE THEY CAN BE SEEN FROM THE STREET!

Post and /or place your house numbers where they can be seen from the street by the emergency responders so that they can see which drive to sop at and where you are located. Posting your house numbers is probably one of the most important things you can do to help emergency responders find your location. Posting your address on your mailbox is important but is not enough, and emergency responders need to see some type of posted house number, sign, etc. that is visible from the road and at night in order to locate you during an emergency. (NOTE: Some cities and towns such as Auburn, Opelika, and Phenix City may have local Ordinances that require residents and businesses to post their address. Please check with your local Engineering Department and/or Planning Department to determine if you are required to post your address and the approved methods. Residents that live in the rural areas should post their addresses to assist emergency responders with locating them during a potential emergency.)

2.) USE 9-1-1 ONLY FOR EMERGENCIES

Please dial 9-1-1 for emergency only.

3.) KNOW YOUR ADDRESS

Please give the location of the emergency to the 9-1-1 Operator when you dial 9-1-1. In some cases, the location of the emergency may be different than your address (for example, you could be calling for help at a location other than your address).

4.) IF YOU LIVE IN A RURAL AREA, GIVE US DIRECTIONS

Please give the 9-1-1 Operator directions to the location of the emergency. This is important any time you use the 9-1-1 system but is especially important if you are calling from a rural location.

5.) DIALING 9-1-1 FROM A CELLULAR PHONE, P.C.S. PHONE, OR OTHER WIRELESS DEVICE:

When using any type of wireless device to notify 9-1-1, please give the 9-1-1 Operator the location of the emergency. Please be sure to include the nearest address, directions to the location of the emergency, landmarks, near-by addresses, etc. Dialing 9-1-1 from a wireless device is different from dialing 9-1-1 from a wired (land-based) telephone, and the 9-1-1 Operator needs as much information as possible to determine the location and correct emergency responders.

(NOTE: The Lee County Emergency Communications District Board of Commissioners [the Lee County E9-1-1 Board] nor the employees of the Lee County E9-1-1 Board are responsible for the use of these suggestions on using the 9-1-1 system. These are just suggestions, and there may be other ways of exchanging information with the 9-1-1 Operator during an emergency that may work better, and any person that uses the 9-1-1 System should remember to try and remain clam during the call, and provide all the information they can so that responders can find them as soon as possible. Any person that uses this book and/or these suggestions hereby releases the Lee County 9-1-1 Board and its employees from any and all liability.)