Welcome to the new Lee County 9-1-1 Web Site. We have tried to provide you as much information as possible on how Enhanced 9-1-1 works in Lee County. Please take a look at our Web Site and let us know if there are any questions you might have. We look forward to serving you. Should you ever have to use 9-1-1 in Lee County our hope is that you get the help you need as soon as possible. Please contact us if you have any questions or concerns.

Lee County 9-1-1 is goverened by the Lee County Emergency Communications District Board. This Board is appointed by the Lee County Commission. The City of Auburn has a separate 9-1-1 Board. The City Council in Auburn serves as the Board for the City of Auburn.

Lee County 9-1-1 and Auburn 9-1-1 work together on a regular basis to make sure that the citizens of Lee County are served well by the 9-1-1 system.

There are three (3) PSAPs (Public Safety Answering Points or 9-1-1 Centers) in Lee County. If you live in Auburn, your 9-1-1 call is routed directly to City of Auburn Communications Center. If you live in the City of Opelika your 9-1-1 call is routed to the City of Opelika Police Department Communications Center. If you live in the rural portions of Lee County, in Smiths, or Loachapoka then your 9-1-1 call is routed to the Lee County Sheriff’s Office Communications Center.

All three (3) 9-1-1 Centers can be connected together so that no matter where you are calling from in Lee County we can make sure you get help.

Also in Lee County, we are fortunate to have a 9-1-1 Center at the East Alabama Medical Center. If you call 9-1-1 and you need an Ambulance or medical help, your 9-1-1 call is sent directly to the 9-1-1 Dispatcher at the hospital. They will send you an Ambulance and they also will provide you Emergency Medical Instructions on how to help until the Ambulance arrives. The Dispatchers at the hospital are trained in Emergency Medical Dispatch. They will give you life saving instructions over the telephone until the Ambulance arrives on the scene.